Incident Response

Every day, organizations are at the risk of potential threats, most of which might not cause any damage but still need to be investigated. That said, every threat requires quick efficient investigation and response. WatchTower365 Incident Response is a collection of procedures aimed at identifying, investigating, and responding to potential security incidents in a way that minimizes impact and supports rapid recovery.

In addition to addressing individual incidents, we examine sequences of events to determine if they may match the steps an attacker might take to compromise security in your environment. The ultimate goal of WatchTower365 Incident Response is to effectively address current incidents and also proactively protect against broader more synchronized future attacks.

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Screen showing a cyber attack in progress

WatchTower365 prepares our IT and incident response team with resources, procedures, priorities, and escalation protocols to handle potential incidents in a timely manner and deployment and monitoring setup to establish baseline behaviour. Alarms are set up and analysed to eliminate false positives. After that we use specific procedures to analyse incidents and their severity, identify actual and potential exploits associated with incidents, prioritize and determine possible escalation protocols to mitigate the threats and vulnerabilities. Post analysis we isolate systems affected by security incidents to prevent further damage, find and eliminate the root cause of attacks, and mitigate the possibility of future threats

Finally, we permit affected systems back into the production environment after testing (and monitoring for future repeat incidents). This step is followed by post-mortem data collection and reporting. We document all activities and results in addressing incidents and maintain records for compliance assessments. WatchTower365 team will review and discuss these reports with you in order to improve future incident response efforts.

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  • You can respond to an attack with ease and confidence if you have a cybersecurity incident response plan with clear post-event instructions, responsibilities, and incident response management principles.
  • It aids in immediately identifying the extent of an attack, where and how it occurred, and what is in danger, allowing the security team to take tangible and appropriate mitigation and clean-up measures, thereby decreasing the incident's impact on your business.
  • It aids you in identifying the vulnerabilities in your networks and existing security techniques, as well as developing solutions to improve your overall cybersecurity posture.
  • Having a solid cybersecurity incident response plan in place will allow you to engage with consumers and stakeholders quickly and effectively during this unprecedented crisis.
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SOC as a Service

Threat Detection, Response, and Compliance in the one Unified Platform

Organisations, need to protect sensitive information and data to remain competitive and secure. With the growing number of cyber crimes, threats, and attacks, protecting your operations is an evolving and challenging task. Investing in and managing a Security Operations Centre (SOC) is today a crucial element of your network security.

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24/7/365 MONITORING

Manned by highly experienced humans and operating 24/7/365, we proactively monitor the security posture of your network so that it is fully protected from emerging threats that have the aim of breaching, stealing, or leaking your data even when your business is closed.

SECURITY INFORMATION & EVENT MANAGEMENT (SIEM)

Providing real-time; complete visibility across the threat landscape of your business the service includes event log management, automatic security event notifications and a comprehensive 'single pane of glass' dashboard.

THREAT HUNTING & INCIDENT RESPONSE

Threats to your network are dilligently tracked by security experts, using advanced tools and procedures we triage emerging threats in your network and neutralise them to minimise the impact of the attack and support the rapid recovery of your business

COMPLIANCE REPORTING (ISO27001, NIST, HIPAA, PCI, DSS)

We support your business with compliance management by producing security reports in accordance with your industry regulations. If you require specific reports to satisfy auditors, this is also included in our service.

ENDPOINT DETECTION & RESPONSE

A management built for endpoints - integrated protection, detection, and response. The security posture of your endpoints is fully managed by our dedicated support team and threats and vulnerabilities are identified. Outside attacks and inside threats are identified and investigated and ransomware rollback mitigates damages.

DIGITAL FORENSICS

In the event of an incident on your network our experts act immediately to trace the problem back to source. We proactively investigate the nature and extent of any exposure to your network and contain or eradicate the threat; to prevent similar problems from occurring in the future.

PENETRATION TESTING

2 x per year our security experts will simulate a sophisticated cyber-attack against your network to discover points of exploitation, weakness, and potential for breaches. A comprehensive risk assessment report is produced including recommended mitigation strategies so that you can take action to prevent against future attacks.

VULNERABILITY ASSESSMENT

Unlimited vulnerability assessments of your network are included, we score your network and provide you with a report so that you can track performance over time or evaluate your network after changes have been made.

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SKILLED CYBERSECURITY EXPERTS

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STRESS FREE MANAGEMENT

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PROVISION OF LEGALLY ADMISSABLE EVIDENCE

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PER MONTH PER ENDPOINT

SOC in a Box

The benefits of all the SOC services in one portable device!

If you are a small or mid-sized business with an average network security plan, you are 70% more likely to be hacked and have a 50% chance of losing your business. Small and mid-sized businesses are considered soft or easy targets and an attack can cost the company anywhere between $120,000 – $2 million. Unfortunately, most businesses that have been attacked shut down within 6 months of a cyber attack.

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24/7/365 MONITORING

Delivering our professional expertise to your business our SOC provides access to highly experienced security engineers and analysts operating 24/7/365. Providing web-based network traffic analysis and network flow collection using the next generation version of ntop software which in turn delivers an intuitive and encrypted web-user interface for the exploration of real-time and historical network traffic information.

24/7/365 INCIDENT RESPONSE

We proactively monitor the security posture of your network so that you can be sure that it is fully protected from emerging threats that have the aim of breaching, stealing, or leaking your data even when your business is closed. Incidents and emerging threats are dealt with holistically to deliver defence against broader more synchronised future attacks.

COMPLIANCE REPORTING (IS027001, NIST, HIPAA, PCI, DSS)

We support your business with compliance management by producing security reports in accordance with your industry regulations. If you require specific reports to satisfy auditors, this is also included in our service.

MONTHLY THREAT REPORTING SPECIFIC TO YOUR BUSINESS

Are you making changes to your network? Have you had an influx of new staff? Have you introduced a new cyber security policy? Your monthly reports will review open threats and false positives to keep you informed about how your security is performing.

ENDPOINT DETECTION & RESPONSE

A management built for endpoints - Integrated protection, detection, and response. The security posture of your endpoints is fully managed by our dedicated support team and threats and vulnerabilities are identified. Outside attacks and inside threats are detected and investigated and ransomware rollback mitigates damages.

PENETRATION TESTING

2 x per year our security experts will simulate a sophisticated cyber-attack against your network to discover points of exploitation, weakness, and potential for breaches. A comprehensive risk assessment report is produced including recommended mitigation strategies so that you can take action to prevent future attacks.

VULNERABILITY ASSESSMENT

Unlimited vulnerability assessments of your network are included, we score your network and provide you with a report so that you can track performance over time or evaluate your network after changes have been made.

SECURITY INFORMATION & EVENT MANAGEMENT [SIEM]

Providing real-time; complete visibility across the threat landscape of your business the service includes event log management, automatic security event notifications and a comprehensive 'single pane of glass' dashboard.

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SECURITY EVENT & INFORMATION MANAGEMENT

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NETWORK MONITORING

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ENDPOINT DETECTION & RESPONSE

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PER MONTH. PER ENDPOINT

Guardian

Identify | Isolate | Investigate | Remediate

In a post-perimeter world, organisations must rely on managed endpoint detection and response [MEDR] as a service from a managed security service provider to provide the first line of defence against a cyber attack. Yet, existing solutions require advanced expertise and time to use effectively. Modern EDR that is built for speed organisations of all sizes that value simplicity and efficiency.

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DEPLOY FAST, MANAGE SIMPLY

This service was built for speed and efficiency - If you are an organisation with scarce security resources, we support you to achieve an active response and a strong security posture in minutes.

SECURITY MANAGEMENT BUILT FOR ENDPOINTS

Our solution enables you to effectively manage security on endpoints at enterprise scale, and with just a few clicks, gain broad visibility from the global dashboard down to Individual Indicators of Compromise [lOCs] discovered on a machine.

INVESTIGATE, ISOLATE & RECOVER

Endpoint Detection and Response provides your business with the ability to quickly investigate, isolate, thoroughly remediate, and recover from threats in a matter of minutes.

SUSPICIOUS ACTIVITY MONITORING)

This service monitors the endpoints in your business, creating a “haystack” in the cloud where a combination of behavioral analysis and machine learning pinpoints any loC “needles.”

GUIDED INVESTIGATION

Our automated threat hunting provides severity- prioritised loCs, so you can quickly assess the extent and urgency of a threat. Integrated incident response will isolate and remediate all traces of a threat or globally exclude activity that you deem is benign-all with clicks not scripts.

GUIDED INVESTIGATION

We provide you with threat intelligence that offers global insights into behavioral heuristics, loCs, and attack techniques, allowing for constant adaptation of detection and remediation capabilities to address new threats to the security posture of your business.

RANSOMWARE ROLLBACK

This service stores changes to files on your system in a local cache over a 72 hour period. With one click, you can reverse the damage caused by ransomware and restore your devices to a healthy, productive state.

EXTEND YOUR THREAT PROTECTION

This service integrates protection with detection, securing endpoints and delivers full visibility and control across the attack chain providing your business with a cost-effective and uncomplicated security solution..

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DEPLOY FAST. MANAGE SIMPLY.

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EXTEND YOUR THREAT PROTECTION

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INVESTIGATE, ISOLATE & RECOVER

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PER MONTH. PER ENDPOINT